In Longview, Texas, you set up electricity with SWEPCO, water and sewer with the City of Longview, and internet with a provider that serves your exact address. Start at least two business days before move-in so nothing is off when you get your keys.
Before you call anyone, ask your apartment office which utilities are already included or billed through the property. Many apartments handle trash, and some handle water. That saves you a call.
Electricity: SWEPCO
The City of Longview's moving page lists AEP SWEPCO as the electric company.
- Phone: 1-888-216-3523
- Start service online: swepco.com start, stop or transfer
- Deposit: SWEPCO may ask for a deposit, depending on your credit or past history with them.
Longview is not like Dallas or Houston for electricity. If you are moving from there, you may be used to shopping for an electric plan. Longview is served by SWEPCO, which is part of the Southwest Power Pool grid, not the ERCOT grid most of Texas uses (ElectricChoice). Most residents in town have no retail plan to pick. You call SWEPCO and set up service.
Rates: SWEPCO asked Texas regulators in October 2025 for a base-rate increase (SWEPCO filing). Check SWEPCO's Texas rates page for current rates.
Bill tip: Air conditioning drives Longview electric bills from June through September. Set the thermostat a few degrees higher when you are out, and keep blinds closed on sunny afternoons.
Water, sewer and trash: City of Longview
Water and sewer inside city limits come from the City of Longview.
- Utility Billing phone: 903-237-1030
- Office: City Hall, 300 W. Cotton St., Longview, TX 75601. Lobby and drive-thru open Monday to Friday, 8 a.m. to 5 p.m. (City contact page)
- Apply online: Water Service Application. You sign a Water Service Agreement before service starts.
- Notice: Give about 2 business days. Same-day turn-on costs extra.
- Fee: $50 non-refundable activation fee to connect existing service (City rates and fees). Ask about any deposit when you call.
- After-hours water or sewer emergency: 903-236-3030
Trash: The City's residential rate from October 1, 2026 is $19.82 a month inside city limits for garbage and recycling (City rates and fees). Apartment communities often handle trash differently, with dumpsters or a private hauler. Ask your property how trash works and whether there is a monthly charge. City Sanitation: 903-237-1250.
Paying by card: The City charges a card fee. An eCheck avoids it.
Natural gas: Atmos or CenterPoint
The City lists two gas companies for Longview. Which one you need depends on your address, and many apartments have no gas service at all. Ask your apartment office first.
- Atmos Energy: 1-888-286-6700
- CenterPoint Energy: 1-800-259-5544
Internet and TV
Internet in Longview depends on your exact address. Put your new address into each provider's site before you choose.
- AT&T (including AT&T Fiber in parts of Longview): 1-800-464-7928, AT&T Fiber Longview
- Sparklight: sparklight.com/longview
- Cablelynx / Longview Cable TV: 1-800-903-0508, 711 N. High St.
- Wireless and satellite home internet: T-Mobile Home Internet, Starlink and others serve some addresses.
Book the install for move-in day or the day after. Install slots can fill up a week out, especially at the start of the month.
A simple timeline
| When | What to do |
|---|---|
| 2 weeks before | Ask your apartment which utilities are included. Check internet at your new address. |
| 1 week before | Book internet install. Start SWEPCO service for move-in day. |
| 2–3 business days before | Submit the City water application, if water is in your name. |
| Move-in day | Check that lights, water and hot water work. Take photos of meters if you can. |
| First week | Update your address with USPS at usps.com/move. |
Moving into Grace Pointe
At Grace Pointe Apartments, 113 Magnolia Ln, the leasing office will tell you which utilities to set up before you sign. Call 903-414-6336. Every apartment has washer and dryer connections, so plan to bring your own machines. You can compare the 2 bedroom floor plans or schedule a tour.
Get the Longview move-in checklist
Setting up utilities for a move to Longview, TX? Leave your name, email and phone below and we'll send you our free Longview move-in checklist. It has every phone number on this page in one place, plus car registration in Gregg County, your Texas driver license, and what to do on move-in day. We'll also send current availability at Grace Pointe.