Legal
Privacy policy
This policy explains what Grace Pointe Apartments collects through this website, why we collect it, and what you can ask us to do about it. It covers this website only. Information you provide as a resident or applicant through our resident portal is handled separately — ask the leasing office for details.
Information you give us
When you fill in a form on this site — to schedule a tour, ask about availability, or contact the office — we collect what you enter. That typically includes:
- Your name, phone number and email address
- What you are looking for: apartment size, move-in timing, whether you have pets
- Anything you write in a message or comments field
We ask for this so we can answer you, arrange a tour, and follow up about availability. You do not have to give it to us, but we cannot respond to an enquiry without a way to reach you.
Information collected automatically
Like most websites, this one records some technical information when you visit: your IP address, browser and device type, the pages you view, how long you stay, and the site you arrived from. This comes from cookies and similar technologies.
We use Google Analytics to understand how the site is used, and advertising pixels that help us measure and target our advertising. These services set their own cookies and receive data directly.
You can opt out of Google Analytics using Google's browser add-on, and most browsers let you block or delete cookies. Blocking cookies will not stop you using this site.
Who we share it with
We do not sell your personal information. We share it only with:
- Service providers who run things on our behalf — our website and CRM platform, analytics and advertising providers, and our property management software
- Our property management and ownership, so they can respond to you
- Anyone we are legally required to share it with, such as in response to a lawful request
How long we keep it
We keep enquiry information for [RETENTION_PERIOD], unless you ask us to delete it sooner or we are required to keep it longer.
Your choices
You can ask us to show you what we hold about you, correct it, or delete it. Email [email protected] or call the office and tell us what you want done. We may need to confirm who you are before we act, and some information may have to be kept where the law requires it.
To stop marketing emails, use the unsubscribe link in any message. To stop texts, reply STOP.
Children
This site is meant for adults looking for housing. We do not knowingly collect information from children under 13. If you believe a child has given us information, contact us and we will delete it.
Other sites
Our resident portal and some other links take you to services run by other companies. Once you are there, their privacy policy applies, not ours.
Changes to this policy
If we change this policy, the updated version will be posted on this page. Material changes will be posted here before they take effect.
How to reach us
Grace Pointe Apartments113 Magnolia Ln, Longview, TX 75605
903-414-6336
[email protected]
Leasing office · Mon–Fri 10:30 am – 2:00 pm · Sat by appointment · Sun closed